Position description:

A day in the life
Customer Service Professional Day in the Life Video
Reynolds and Reynolds (Canada) Ltd. is currently seeking a full-time Customer Service Professional to join our Technical Assistance Centre in Mississauga, Ontario. We offer a full benefits package (medical, dental, vision and pension) and extensive paid training. Reynolds and Reynolds prides itself in its award-winning recognition for customer service. The Customer Service Professional interacts with both internal and external customers to maintain this reputation of delivering a high level of customer service and support. As a Customer Service Professional, you will serve as the single point of ownership for dealership computer software issues and be responsible for ensuring customer satisfaction.
A day in the life
Customer Service Professional Day in the Life Video

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Training:

Classroom-style, on-the-job with a mentor, and online courses

Requirements:

  • Ability to think critically, analytically, and problem solve
  • Able to travel to the United States for additional company-paid training, if offered.
  • Available to work rotating shifts, including some Saturdays.
  • Bilingual in Quebec French is a plus but not required
  • College diploma or University degree required
  • Excellent verbal and written skills
  • Strong customer service skills
4,197

Contact information

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Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. We encourage applicants of all ages and experience to apply, as we do not discriminate on the basis of age.

Job Title Display Customer Service Professional - Mississauga ON