Reynolds and Reynolds
Support
Free Webinars

Topic Description Date/Time Resources
ERA–IGNITE: Service Shortcuts
Service
US/Canada
Learn how to be more efficient in ERA-IGNITE Service. This webinar covers setting up the My Procedures folder, reviewing common keyboard shortcuts, identifying hot key combinations for streamlined navigation, and customizing and saving service report criteria. Friday, April 13, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule April 13, 2017: Register
ERA–IGNITE: Service Alerts, Status Colors, and Texting
Service
US/Canada
Respond to updates and customers quickly by using service alert tools. This webinar covers creating a Service Alert, setting up SMS Texting specifications for Service, and determining Status Colors for the ROs in your shop. Tuesday, March 28, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule March 28, 2017: Register
ERA-IGNITE Reporting Options
Dealership-wide
US/Canada
Learn how to use ERA-IGNITE Reporting Options to customize reports to display only the information you need. This webinar covers grouping columns, utilizing filters to assist in locating information, applying report and group averages or totals, adding and removing columns, and exporting reports to email or PDF. Friday, April 13, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule April 13, 2017: Register
New dates will be added as they become available. Please check back often for an updated list.