Reynolds and Reynolds
Support
Free Webinars

Topic Description Date/Time Resources
AddOnAuto: Delivering an Effective Accessories Presentation
Sales
US
Utilize your selling skills with AddOnAuto by discovering how to effectively navigate AddOnAuto sales presentations, sell accessories, and reinforce best practices to generate desirable outcomes. Tuesday, October 24, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule

October 24, 2017: Register
ERAccess to ERA-IGNITE
System Administrator
US/Canada
Transition from ERAccess to ERA-IGNITE with this easy to learn webinar. Learn how to set up the ERA-IGNITE home page, identify commonly used ERAccess screen equivalents in ERA-IGNITE, navigate between stores, set up custom colors to identify ERA-IGNITE stores/branches, and get help from within the system. Wednesday, October 25, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule October 25, 2017: Register
ERA-IGNITE: Service Shop View
US/Canada
Learn how to utilize a new tool with ERA-IGNITE Version 26.50. Discover how to manage appointments and repair orders, track dispatching statuses, save and load favorite displays, and integrate information from various components. Wednesday, October 25, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule

October 25, 2017: Register
Introduction to ERA-IGNITE
US/Canada
Get more comfortable working in ERA-IGNITE with this webinar. Learn how to navigate ERA-IGNITE screens, launch ERA-IGNITE applications, use the keyboard to get around, and how to find more help when you need it. Friday, October 27, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule

October 27, 2017: Register
ERA® Dynamic Reporting – Parts
Parts
US/Canada
Prepare for your next physical inventory by building Dynamic Reports to mirror your existing Report Generator reports. This webinar covers importing existing Report Generator reports into Dynamic Reporting and building the pending invoices report, the parts on open invoices report, and the prepaid special orders report. Thursday, November 2, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule November 2, 2017: Register
ERA® Dynamic Reporting – Sales, F&I
Sales, F&I
US/Canada
Be prepared for selling opportunities by creating a report that shows which customers are expected to return their leased vehicle in the upcoming months. This webinar covers creating a new Dynamic Report, determining criteria for the report, adding a user-defined field to the Dynamic Report, and scheduling and exporting the report to a .csv file. Wednesday, November 22, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule November 22, 2017: Register
ERA® Dynamic Reporting – Accounting
Accounting
US
Discover how to build a report in Dynamic Reporting to instantly display check numbers and total amounts for any miscellaneous checks for your 1099 filing. Learn how to create a new report, enter criteria, select output fields, add totals and group options, and schedule and export reports to a .csv file. Thursday, October 26, 2017:
3:30 pm ET
(approx. 30 minutes)

Thursday, December 7, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule

October 26, 2017: Register December 7, 2017: Register
Getting Started with Dynamic Reporting
Management
US/Canada
Learn how to import Report Generator reports into Dynamic Reporting with this webinar. Discover how to convert old reports, process new reports, set up ERA Communications Manager, and customize reporting security. Thursday, October 26, 2017:
11:00 am ET
(approx. 30 minutes)

Monday, November 13, 2017:
3:30 pm ET
(approx. 30 minutes)

Tuesday, November 28, 2017:
11:00 am ET
(approx. 30 minutes)

Friday, December 8, 2017:
11:00 am ET
(approx. 30 minutes)

Monday, December 18, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule October 26, 2017: Register November 13, 2017: Register November 28, 2017: Register December 8, 2017: Register December 18, 2017: Register
ERA® Dynamic Reporting – Service
Service
US/Canada
It can be difficult to keep track of all the people coming into the Service department, and follow-up communications. Learn to use Dynamic Reporting to build a report that tracks ROs closed within a certain date range and to build a custom follow-up report to stay on top of recent customer visits. Tuesday, December 19, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule

December 19, 2017: Register
New dates will be added as they become available. Please check back often for an updated list.