Reynolds and Reynolds
Support
Free Webinars

Topic Description Date/Time Resources
ERA-IGNITE: Security Maintenance User Groups
System Administrator, Business Office
US/Canada
Get new hires up and running with the proper security access. Learn how to control security access for multiple users at once, quickly switch between a user group and an individual employee record, manage changes in security options when assigning employees to a group, and update multiple users’ security settings by modifying user group setting. Tuesday, December 13, 2016:
11:00 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule December 13, 2016: Register
ERA-IGNITE: Upload Accounting Data
Business Office
US/Canada
Speed up your posting processes! This webinar covers creating a template for reading and uploading data, uploading different file types, posting uploaded data to your general ledger, and discussing options available to pull information from data files. Monday, December 19, 2016:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule December 19, 2016: Register
ERA-IGNITE: Setting up Employee Payroll Codes
Business Office
US/Canada
This webinar covers: adding benefit, income deduction, and company paid benefit codes, determining worker’s compensation settings, setting up ethnic codes for equal opportunity, creating department codes. Friday, December 16, 2016:
2:00 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule
December 16, 2016: Register
ERA-IGNITE Reporting Options
Dealership-wide
US/Canada
Learn how to use ERA-IGNITE Reporting Options to customize reports to display only the information you need. This webinar covers grouping columns, utilizing filters to assist in locating information, applying report and group averages or totals, adding and removing columns, and exporting reports to email or PDF. Monday, December 14, 2016:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule December 14, 2016: Register
Dynamic Reporting – Accounting
Accounting
US/Canada
: Learn how to use the powerful tools of Dynamic Reporting by learning how to find critical vehicle information for any car that has been through your dealership. This webinar will demonstrate how: to create a new Dynamic Report, entering criteria for the report, adding a user-defined field, and scheduling and exporting the report to a .csv file. Tuesday, December 20, 2016:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule December 20, 2016: Register
Dynamic Reporting – Sales, F&I
Sales, F&I
US/Canada
Learn how to use Dynamic Reporting by building an aftermarket profitability report. This webinar will walk you through creating a new Dynamic Report, entering criteria for the report, adding a user-defined field, and scheduling and exporting the report to a .csv file. Thursday, December 15, 2016:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule December 15, 2016: Register
Contact Management: Merging Prospects
Sales and F&I
US/Canada
Make sure your prospect records are organized and under the correct salespeople. In this webinar for ERA users of Contact Management, learn how to identify and merge duplicate prospects, recognize which prospect is the primary prospect, and retain pertinent information while discarding duplicate information. Monday, December 12, 2016:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule

December 12, 2016: Register
docuPAD® Effectiveness Reports
Sales and F&I
US
Let us show you around two new reports that help track your utilization and effectiveness with docuPAD. This webinar covers monitoring key statistics to determine F&I Manager utilization of docuPAD, tracking how well individual products are selling on docuPAD, seeing the difference docuPAD Sales Tools make in generating revenue, and comparing product sales generated from deals worked on docuPAD against deals worked without docuPAD. Tuesday, December 20, 2016:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule

December 20, 2016: Register
New dates will be added as they become available. Please check back often for an updated list.