Reynolds and Reynolds
Support
Free Webinars

Topic Description Date/Time Resources
ERA-IGNITE: 4 Steps to a Cleaner Name File
Business Office, System Admin
US/Canada
Keep your name file under control with regular maintenance, helping you identify and combine duplicate records. Topics covered include: identifying duplicate records, selecting duplicate records to be combined, reviewing and combining records, and scheduling the combination process to run. Friday, October 7, 2016:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule
October 7, 2016: Register
ERA–IGNITE: Service Shortcuts
Service
US/Canada
Learn how to be more efficient in ERA-IGNITE Service. This webinar covers setting up the My Procedures folder, reviewing common keyboard shortcuts, identifying hot key combinations for streamlined navigation, and customizing and saving service report criteria. Wednesday, October 5, 2016:
11:00 am ET
(approx. 30 minutes)

Tuesday, October 18, 2016:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule October 5, 2016: Register October 18, 2016: Register
ERA-IGNITE Reporting Options
Dealership-wide
US/Canada
Learn how to use ERA-IGNITE Reporting Options to customize reports to display only the information you need. This webinar covers grouping columns, utilizing filters to assist in locating information, applying report and group averages or totals, adding and removing columns, and exporting reports to email or PDF. Friday, October 21, 2016:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule October 21, 2016: Register
ERA® Dynamic Reporting – Parts
Parts
US/Canada
Keep better tabs on your lost sales by creating a Dynamic Report that tracks lost sales by counterperson. This webinar covers creating a new Dynamic Report, determining criteria for the report, adding a user-defined field to the report, and scheduling and exporting the report as a .csv file. Wednesday, October 12, 2016:
11:00 am ET
(approx. 30 minutes)

Thursday, October 27, 2016:
3:30 pm ET
(approx. 30 minutes)
ERA Quarterly Schedule October 12, 2016: Register October 27, 2016: Register
POWER: Dynamic Reporting
Accounting
US
Learn how to make your management reports instantly flexible! This webinar covers: setting up a Dynamic report, requesting a Dynamic report, viewing a Dynamic report, and modifying a Dynamic report on the fly. Wednesday, October 5, 2016:
11:00 am ET
(approx. 30 minutes)

Tuesday, October 18, 2016:
3:30 pm ET
(approx. 30 minutes)

POWER Quarterly Schedule October 5, 2016: Register October 18, 2016: Register
Contact Management: Merging Prospects
Sales and F&I
US/Canada
Make sure your prospect records are organized and under the correct salespeople. In this webinar for ERA users of Contact Management, learn how to identify and merge duplicate prospects, recognize which prospect is the primary prospect, and retain pertinent information while discarding duplicate information. Friday, October 14, 2016:
3:30 pm ET
(approx. 30 minutes)

Tuesday, October 25, 2016:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule

POWER Quarterly Schedule
October 14, 2016: Register October 25, 2016: Register
Intro to docuPAD
Sales and F&I
US
Get comfortable using your docuPAD with this introductory webinar. See how to select a deal in the docuPAD workstation, present, customize and select an option package, use sales tools to enhance the experience and electronically prepare, present, and sign forms. Tuesday, October 11, 2016:
11:00 am ET
(approx. 30 minutes)

Monday, October 24, 2016:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule

POWER Quarterly Schedule
October 11, 2016: Register October 24, 2016: Register
New dates will be added as they become available. Please check back often for an updated list.