Reynolds and Reynolds
Support
Free Webinars

Topic Description Date/Time Resources
Introduction to ERA-IGNITE
Dealership-wide
US/Canada
Get more comfortable working in ERA-IGNITE with this webinar. Learn how to navigate ERA-IGNITE screens, launch ERA-IGNITE applications, use the keyboard to get around, and how to find more help when you need it. Wednesday, January 25, 2017:
11:00 am ET
(approx. 30 minutes)

Wednesday, February 8, 2017:
3:30 pm ET
(approx. 30 minutes)

Friday, February 17, 2017:
11:00 am ET
(approx. 30 minutes)

Wednesday, February 22, 2017:
3:30 pm ET
(approx. 30 minutes)
ERA Quarterly Schedule January 25, 2017: Register February 8, 2017: Register February 17, 2017: Register February 22, 2017: Register
ERA-IGNITE Heat Sheet
Sales and Accounting
US/Canada
Keep tabs on every Contract in Transit with the Heat Sheet. This webinar covers: using the Heat Sheet window to record and track amounts owed by lenders and customers, creating custom Heat Sheet notes for standardization and compliance when tracking outstanding dollars, using the Retail Management Intelligence Heat Sheet report to track deals with outstanding funds, spotting bottlenecks in the funding process to improve cash flow, and using RMI features to tailor the Heat Sheet report to best suit your dealership’s needs. Tuesday, Febraury 7, 2017:
11:00 am ET
(approx. 30 minutes)

Thursday, Febraury 23, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule Febraury 7, 2017: Register Febraury 23, 2017: Register
ERA-IGNITE: Security Maintenance User Groups
System Administrator, Business Office
US/Canada
Understand how to easily control security access and streamline the setup of new users’ access. This webinar covers controlling security access for multiple users at once, quickly switching between a user group and an individual employee record, managing changes in security options when assigning employees to a group, updating multiple users’ security settings by modifying user group settings. Monday, February 6, 2017:
3:30 pm ET
(approx. 30 minutes)

Friday, February 24, 2017:
11:00 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule February 6, 2017: Register February 24, 2017: Register
ERA-IGNITE: 4 Steps to a Cleaner Name File
Business Office, System Admin
US/Canada
Keep your name file under control with regular maintenance, helping you identify and combine duplicate records. Topics covered include: identifying duplicate records, selecting duplicate records to be combined, reviewing and combining records, and scheduling the combination process to run. Tuesday, January 24, 2017:
3:30 pm ET
(approx. 30 minutes)

Tuesday, February 28, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule
January 24, 2017: Register February 28, 2017: Register
ERA–IGNITE: Parts Keyboarding and Shortcuts
Parts
US/Canada
Learn about helpful hints and shortcuts to make working in the Parts screens more efficient. Topics include: setting up the Parts Main Page to match your daily routine, creating shortcuts and navigation tools to minimize keystrokes and clicks, identifying existing shortcuts in the system, and customizing and saving report criteria. Wednesday, February 22, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule February 22, 2017: Register
ERA–IGNITE: Parts Purchase Orders
Parts
US/Canada
Keep track of your parts department purchases. This webinar covers: managing costs of outside parts purchases while creating parts purchase orders, verifying sublet and towing charges are included on repair orders with sublet/towing purchase orders, saving keystrokes using purchase order integration features. Deciding who can write POs, how POs affect inventory, and managing order types with parts purchase order specifications. Thursday, February 9, 2017:
11:00 am ET
(approx. 30 minutes)

Friday, February 24, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule February 9, 2017: Register February 24, 2017: Register
ERA-IGNITE Reporting Options
Dealership-wide
US/Canada
Learn how to use ERA-IGNITE Reporting Options to customize reports to display only the information you need. This webinar covers grouping columns, utilizing filters to assist in locating information, applying report and group averages or totals, adding and removing columns, and exporting reports to email or PDF. Thursday, February 9, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule February 9, 2017: Register
Dynamic Reporting – Accounting
Accounting
US/Canada
Make sure you have all the details on your vendors, including balance due, year to date purchases, and contact information. This webinar walks you through creating a new Dynamic Report, entering criteria for the report, adding a user-defined field, and scheduling and exporting the report to a .csv file. Friday, February 10, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule February 10, 2017: Register
Dynamic Reporting Series: Service
Service
US/Canada
Get customers back in your shop by using Dynamic Reporting to build an improved Recommended Not Done follow up report. Learn how to create a new Dynamic Report, enter criteria for the report, add a user-defined field, and scheduling and exporting the report to a .csv file. Tuesday, February 14, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule February 14, 2017: Register
AddOnAuto: Sales Presentation
Sales and F&I
US
Maximize your accessories sales with AddOnAuto by learning best practices for your sales presentations. This webinar covers understanding the basic goals of using AddOnAuto, navigating the AddOnAuto Sales Presentation process, and reinforcing best practices to generate desirable outcomes using AddOnAuto. Monday, February 13, 2017:
3:30 pm ET
(approx. 30 minutes)

Tuesday, February 28, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule

POWER Quarterly Schedule
February 13, 2017: Register February 28, 2017: Register
New dates will be added as they become available. Please check back often for an updated list.