Learn how to use ERA® front end applications to build sales success, from first customer contact through closing the sale and following up to retain your customers.
These courses are offered for both ERA® and ERA-IGNITE.
Contact Management (CM) teaches your sales personnel how to make the most of every sales opportunity and how to make more sales opportunities happen every day.
Closing the sale means getting all the details right. Attend the Sales and F&I (SFI) 'Net Class sessions and learn how to use the Sales and F&I application to its fullest—from the individual deal or quote, to reporting on all vehicle sales and vehicle inventory.