Strong fixed operations performance gives your dealership a solid foundation. See how to use your ERA® system to continually improve service and parts department performance.
These courses are offered for both ERA® and ERA-IGNITE.
Managing your parts inventory efficiently saves the dealership money and improves customer satisfaction. The Parts Inventory (PTS) 'Net Class shows you how to get the best return on your inventory investment, while providing the maximum level of service to your customers.
Tune up your parts counter with the ERA Parts Invoicing (PTI) 'Net Class, where you'll find out how to increase profitability, while saving time and preventing costly errors.
From starting repair orders on the service drive to contacting customers for repeat business, ERA supports a wide range of activities in your service department. Learn how it all works together by taking the Basic Service (SVC) 'Net Class session.
An accurate price quote often makes the difference between gaining and losing a service customer's business. Service Pricing Guides (SPG) 'Net Class training helps you to get it right the first time, every time by delivering clear and detailed price quotes that let you stay competitive and profitable.