Customer Success Videos | Dealers Stand Out | Reynolds and Reynolds




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Category

Business Office and HR
CRM and Web
Parts and Service
Sales and F&I
Why Reynolds?

Do you have a story of real results that you wish to share? You could be the next dealership to be featured on this site!

In the Spotlight

Service Process
Video Series
"100% of my customers leave with their first appointment set."
Scott Harris, President
Bill Harris Auto Group

Stand Out Workshops
Video Presentations
Listen to Stand Out Dealers and Reynolds subject matter experts, all sharing best practices.

Why Reynolds?
"Listen to dealers who have already found the answer."

Why Reynolds?
"I don’t believe we would have been able to achieve what we have today without the help of Reynolds and Reynolds."
Paolo Amendola
Steve Moore Chevrolet

Customer Success Videos

Dealerships everywhere are discovering how they can reach or exceed their business goals with the help of Reynolds solutions. These successful dealers tell their stories in the videos below.

Business Office and HR

General Manager
"I manage performance and profitability by exception in about 20 minutes each day."
Gary Housley
Don Chalmers Ford

Human Resource Management
"I can now access all my critical employee information in minutes, instead of days."
Carin Chambers
Drew Ford

Name File Services
"We increased business and cut our mailing costs by 50%."
Rick Sheppard
Uftring Automotive Group

Electronc Document Management
"We save at least 1-2 hours each week."
Christy Pruden
Steve Moore Chevrolet

CRM and Web

Managed Marketing Solutions and Technician Dispatching
"Our service gross profit jumped by over $50,000 after just one Managed Marketing Solutions campaign."
Larry Frank, Service Director
Bradshaw Automotive Group

Reynolds Sales Solutions
"We increased our internet sales from 9 units to 200 units per month."
Rick Campbell
Vann York Auto Group

Contact Management
"We have improved our sold customer loyalty by 19%."
Jodie Cantrell
Jim Ellis Automobile Dealership Group

Contact Management
"Our repeat and referral business has increased to 68%."
John Pitre
Motor City Auto Group

Equity Calculator
"We can count on an additional 6 to 10 deals per month."
Kevin Houghtaling
Franklin Sussex Auto Mall

IBC Owner Circle
"Our Web site traffic has increased by 20%."
Tom Brecht
BMW of Escondido and MINI of Escondido

Telephone Cost Control
"Without it, we couldn't sell nearly the amount of vehicles we do."
Ramsay Gillman
Gillman Auto Group

WebMakerX 2.0
"Our success wasn't possible with our previous provider because they only offered cookie-cutter search terms and our dealership is definitely not cookie-cutter!"
Rick Campbell
Vann York Auto Group

Reynolds Consulting Services
"We needed to bring in a consultant with Reynolds because of time. They were able to customize their training to the needs of each salesperson."
Rick Campbell
Vann York Auto Group

Parts and Service

Technician Dispatching and Managed Marketing Solutions
"Our technician efficiency increased by 15%."
Larry Frank, Service Director
Bradshaw Automotive Group

Parts Barcoding Inventory Management
"We are saving more than $20,000 a year."
Russell Graves
Sam Swope Honda World

Service Process
Video Series
"100% of my customers leave with their first appointment set."
Scott Harris
Bill Harris Auto Group

Technician Dispatching
"Our shop capacity has increased by 25%."
Mark Bigler
Ken Garff Automotive Group

Sales and F&I

Desking for ERA
"We increased our total gross by over $600 per vehicle using Desking"
David Lowe
Tom Wood Volkswagen Subaru

Reynolds Sales Solutions
"We increased our internet sales from 9 units to 200 units per month."
Rick Campbell
Vann York Auto Group

Desking
"We achieved a 99% customer satisfaction rating."
Dave Lee
Voss Village BMW

eBusiness Consulting
"Our Internet lead response time went from 190 minutes to just under 17 minutes."
J.B. Burkhart
Osman Lincoln Mercury

F&I eForms
"We've reduced the time a customer spends in F&I by 30%"
Jeff Hutchinson
Byers Mazda Subaru