Reynolds and Reynolds
Virtual Customer Care Center

Gain higher satisfaction, sales, and repeat service by using a professional, virtual call center to make timely and relevant contact with your customers.
"We began to see the value of the service when we realized we were able to catch customers who were upset right away, before anything could fester and get worse... This fresh information has enabled us to pick up an average of one sale per month from service customers who were ready to buy, thereby converting customers who had only serviced with us to customers who are now buying a vehicle from us. We are finding and making new customers because of the Virtual Customer Care Center."
Bill Ederer, General Manager
Kunes Country Ford Lincoln
Delevan, WI

"Customers contacted by the Virtual Customer Care Center purchase a vehicle at almost a 16% greater rate than those not contacted by the Care Center."
Source: Reynolds Study
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Sales - 888. 877.4394

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