Log and track recommended services from the moment they are identified.
The Service Upsell Tracking (SUT) application provides advisors and technicians with a quick and easy method to log recommended services. This application enables suggested operations to be tracked from the moment they are identified until the customer decides whether or not they want them performed. Labor lines added based on these suggestions can later be tracked through an upselling report. Service managers can use this report to analyze the upsell rate and make improvements as necessary.