ROI
On average, customers who use Contact Management have experienced:
- 14.4% increase in front end gross profit per unit sold.
- 9.7% increase in service revenue.
- 3.7% average gain in units sold.
Customer Testimonials
"Our repeat and referral business has increased to 68%. By providing our sales staff with better customer information and measuring the results of their activities using Contact Management, our customer interactions are more meaningful and professional. We target the right messages and follow-up to the right customers, reducing marketing costs and dramatically increasing sales efficiency."
John Pitre, Executive General Manager
Motor City Auto Center
Bakersfield, CA
"Contact Management has helped us increase our sales, quickly handle customer
complaints, and save money marketing to our customers. We recently sold 15 cars for a campaign that we were able to create ourselves using Contact Management saving us
$7,000."
Rick Campbell, Internet Manager
Vann York Auto Group
High Point, NC
Read more about
Motor City’s successes.
Dealership Management Solutions
