Reynolds and Reynolds
Solutions
Overview
Text Messaging

Easily communicate with customers via text message from your
ERA-IGNITE system.

Studies show 98% of text messages are read compared to only 22% of emails.1 Text Messaging enables employees to easily send custom and automated text messages to customers. With Text Messaging, dealerships can:

  • Communicate with customers in the manner they prefer.
  • Manually or automatically send text messages from within ERA-IGNITE.
  • Allow customers to receive automated messages about their service visits.
  • Receive replies from customers, routed to the appropriate employee.
  • Ensure FCC compliance with a built-in, two step opt-in process, and standard opt-out clause in every message.
  • Use standard message templates to provide a consistent, professional message to all customers.

1. Frost & Sullivan

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Sales - 888. 877.4394