With Technician Dispatching from Reynolds, you're able to streamline communication between the technician, the advisor and the parts department so technicians spend as many billable hours as possible in the bay on the job.

Advisors can check repair status of each job at a glance, and technicians can give more accurate promise times-keeping customers happy and boosting CSI scores. Automatic dispatching is based on job priority and technician skill level, not favoritism, so the right repair is assigned to the right technicians at the right time. And Technician Dispatching ensures that your shop is effectively booked with the appropriate amount of work-so advisors and technicians can complete repairs when promised, yet still have the time to look for additional opportunities.

Technician Dispatching can more than pay for itself because it:

• Increases shop efficiency
• Automates shop loading
• Eliminates favoritism
• Increases up-sell opportunities
• Eliminates promise-time guesswork
• Boosts billable hours
• Improves CSI scores
• Pumps up profits

Every step that technicians take away from the bay costs your dealership time and revenue.

Flyer 
Mark Bigler on
Technician Dispatching

Contact your Fixed Operations Specialist or your Reynolds Account Manager directly, or call 1.800.767.7879.