Reynolds and Reynolds
Solutions
One-Step Service Overview
Make quick service repairs faster - and more profitable
One-Step Service helps your dealership better compete with independent quick-repair shops and grow your quick service business by dramatically speeding up the process for repair order write-up of minor repairs and services. By allowing your advisors to write up, invoice and accept payment for quick service in one simple step, One-Step Service reduces the number of keystrokes by 80 percent!
One-Step Service:
  • Supports the "30 minutes or less" services by speeding up the write-up, invoicing and payment processes
  • Helps to increase customer satisfaction and retention by meeting/exceeding customers' expectations
  • Offers the service department the option to automatically bill out parts - Reynolds is the first in the industry to offer this kind of functionality
  • Automatically tracks your quick service business in a separate department, making it simple and easy to report to your manufacturer
  • Relies on pricing information from Service Price Guides, so all prices are accurate and complete

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Contact your Fixed Operations Specialist or your Reynolds Account Manager directly, call the SPG Support Team at 1.877.225.2406, or send us an e-mail.