Results With Reynolds
A Reynolds and Northwood University study has proven that dealers with 5 service solutions see an average of 11 percent higher customer retention because of superior
customer service and convenience.
The 5 solutions are:
- Service Sales Kit
- One-Step Service
- Service Price Guides
- Factory Style Maintenance Menus
- Technician Dispatching
"Based on our calculations and the data we have studied it is safe for us to conclude that using technology such as that offered by Reynolds and Reynolds does,
in fact, have a positive effect on dealership service operations."
-Northwood University White Paper, A Fixed Operations Technology Research Project