Training
Equip your employees with consistent training that helps increase system utilization, productivity, and ultimately your profits.
Computer Assisted Instruction is a fully-integrated training option for your ERA system that is offered at no additional charge as part of your monthly support fees. It includes an extensive training library of desktop courses designed to teach dealership personnel how to utilize ERA software more effectively. It's a proven way to gain more value from your investment in the ERA system.
- Each course is self-paced and tailored to different dealership roles.
- Each course can be taken at any time from any ERA workstation in the dealership.
Extensive training is also available for Reynolds solutions through our renowned Reynolds University offering
ERA 'Net classes. These live, virtual training seminars are available by dealership role or by ERA application. Experienced Reynolds instructors guide you through hands-on exercises using real-world examples and scenario-based instruction. You communicate directly with your instructor using your PC microphone or online text chat.
'Net Classes give you the results of a great classroom experience without the high costs, travel expenses, accommodations, or business downtime associated with in-person classroom training.
For more information on ERA training and training schedules, go to
http://my.reyrey.com.
Consulting
Ever wonder how well or much of your DMS you are using? Let Reynolds Consulting "take the pulse" of your system. Through our Optimization Assessment you may discover new applications, features, and more streamlined processes.
Reynolds Consulting Services can:
- Capture a complete picture of your system usage by analyzing data and interviewing key personnel throughout your dealership.
- Compare your usage to your current business results to see if improvements can be made.
- Measure your business results against benchmarked performance using our proprietary PerformanceMark metrics tool.
- Document and prioritize findings and focus areas that have potential impact on financial, operational, and customer satisfaction results.
- Implement "Quick Wins" that arise from the discovery and analysis process.
- Develop a thorough action plan identifying ways to better utilize your ERA system, putting you on the fast track to better productivity and increased profitability.