Reynolds and Reynolds
Solutions
ERA® and POWER Security
ERA® Security
Since 2004, DMS security has been a significant focus for Reynolds. We are committed to minimizing dealers’ risk associated with data management with continual enhancements.
2004Use of inbound static IP addresses to the DMS is eliminated.
  • Exposure to hackers is reduced.
2005Password access with unique-to-system, random character enhancements introduced.
  • System security increased.
2005Usage audit trail introduced.
  • System security increased.
2008Over 3,500 third-party application files removed from dealer systems.
  • Data integrity safeguarded.
2009Social Security Numbers encrypted.
  • Consumer and employee identity protected allowing access by specified users only.
2009Log-in password function enhanced, requiring users to periodically change password as defined by the dealer.*
  • Data access limited to those given permissions using a widely-accepted best practice.
2009Access questions for print jobs introduced.*
  • Unauthorized extraction of personally identifiable information and other critical dealer data limited.
2010Inbound DMS access through modems eliminated.
  • System security increased.
2010Phase-out of direct third-party access to the DMS began.
* Dealers can choose to exempt specified non-dealership personnel (e.g. CPAs) by contacting the Reynolds Technical Assistance Center at 888.767.0080

POWER Security
The POWER system was built with system security as a core philosophy. It is highly flexible to allow dealers to define access to personnel down to the field level. And, uncertified third-party access is tightly controlled to protect dealers from the risks associated with data getting into the wrong hands.

What's Next For ERA?
System security will be further increased by eliminating automated third-party access, so dealers will have better control over who is accessing files, records and fields within the DMS.