Dealership Wide
The Challenge
Relying on physical transaction documents, like deal jackets and repair orders, are a gateway to numerous issues. Compliance nightmares, misfiling, and customer dissatisfaction to name a few. Manual processes are costing your dealership daily.
Worst of all is the toll it takes on your most valuable resource: time.
Time is lost when the document needs to be walked from one step in the process to the next. Time is lost when pieces of the deal jacket are missing and need to be found. Time is lost when documents can only be viewed by one person at a time. Time is lost when customers are called back to complete a missing signature.
When lost time is reclaimed, dealerships see increases like the ones below:
With Reynolds, solutions are built and enhanced to work seamlessly with each other, creating dealership wide continuity. In the gaps where redundant work used to take place, you’re now saving time and effort while giving your employees recaptured productive time. The system is built to prioritize revenue generating activity over passive activity to keep your top performers firing on all cylinders.
Fixed Operations
The Challenge
When the multi-point inspection is treated as a formality, you can’t sell more time. No recommendations. No upsells.
When techs need to walk around half the dealership to get an estimate, you can’t sell more time. Time spent in transit is time not spent turning a wrench.
When a customer’s experience is drawn out and over complicated, you can’t sell more time. Future business is lost when customers defect.
By addressing these issues, dealerships see increases like the ones below:
Digitizing processes limits the time technicians waste walking ROs all over the department, keeping the wrenches turning and maximizing customer-pay opportunities. Accurate, immediate pricing for jobs allows your technicians and advisors to perform a vehicle inspection and build the estimate simultaneously, eliminating misquoting and saving even more time.
Variable Operations
The Challenge
Relying on salespeople to manually determine their activities for the day, allows prospects to fall through the cracks. Not being able to actively manage each sale as it’s happening results in “be-backs” that never return. A simple catalog of accessories is nearly impossible to sell from. F&I penetration gets more difficult every day as customers become more educated.
Profit centers are bleeding. Money is walking out the door. Not because your employees aren’t capable of doing more, but because they are handcuffed to a broken sales process.
Once the leaks are plugged and employees are freed, dealerships saw increases like the ones below:
Reynolds seeks to revolutionize your workflow while emphasizing profit performance. That focus shows in the various solutions powering your variable ops, from a desking tool that instantly calculates and presents multiple payment options to an interactive menu presentation device that eliminates laborious paper forms in F&I.
How can Reynolds help you achieve those results?
What’s next
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