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Are You Missing Out on Potential Service Profits?

Volume 3 | 2010

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Fixed Operations

Variable Operations

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How Does Your Service Customer Measure Value?

How do you communicate value to your customers? Joe Coli with Reynolds Consulting Services explains how price is rarely an obstacle when you focus on building relationships. You just have to ask the right questions. More >>

Manage Manufacturer Parts Claims More Effectively

Keep track of parts adjustments in your system. Learn how to easily create and manage parts claims in ERA. More >>

Close More Business With New "Recommended Not Done" Enhancement

Looking for ways to follow up on declined services? You can now better record, track, and manage declined services with a recent, no-charge addition to the ERA v.9.5 release. More >>

Are You Overlooking Profit Potential?

How is your service department doing? You can run two simple utilization reports in ERA right now to find out. Compare your numbers to successful dealerships and learn how you can increase your profits. More >>

Maximize Efficiency With Current Service Operation Codes and Specifications

Get the simple steps to update your service codes and specifications lists. More >>

Top It Off Find bonus content outside the newsletter.

Watch the video to learn how Reynolds is investing in
state-of-the-art data management
for your future.

Dealer News

Dealers increase hours per RO, effective labor rates, and profitability in gross labor and parts per RO the more they use Service Price Guides.

Review the latest study and learn how you too can achieve these results.