Reynolds and Reynolds
Company
Click here for our Media Kit.

For media inquiries, please contact:
Thomas Schwartz
Phone: 1.937.485.8109
E-mail: Thomas_Schwartz@reyrey.com
Whitepapers and Reports

Read our whitepapers and reports to gain insight into the automotive industry and Reynolds’ products.


  • Past Performance is No Guarantee of Future Results

    This whitepaper looks at dealership technology decisions and buying strategies from two different perspectives: first as an expense and second as an investment. Which dealer are you?.

    Download the whitepaper
  • Seeing the Future of Data Security and Protecting Customer Information

    This whitepaper discusses how to think differently about data security…beyond IT, passwords and log-in screens…and how to approach data security as a business, management, and people issue first — and an IT issue second.

    Download the whitepaper
  • Automotive Retailing in the “New” New Normal

    This whitepaper explores how dealers are achieving more efficient, effective and, ultimately, more profitable results while also facing increasing and different pressures. The ground is shifting. Again.

    Download the whitepaper
  • 2015 Auto Sales Accessories Report

    See the latest trends in automotive accessory sales and what consumers are looking to purchase.

    Download the report
  • 2015 Auto Sales Accessories Report

    See the latest trends in automotive accessory sales and what consumers are looking to purchase.

    Download the report

  • This whitepaper explores trends that are changing consumer expectations for every retail experience and the technologies and processes that dealerships can adopt to influence the consumer experience in the service department and change the operating results.

    Download the whitepaper

  • This whitepaper looks outside the automotive industry for lessons on how to deliver a more satisfying, engaging, and rewarding customer experience in the dealership.

    Download the whitepaper

  • This whitepaper looks at how to improve acquiring, appraising, and managing aged inventory to fully maximize the used vehicle department’s profits.

    Download the whitepaper

  • This whitepaper looks at Millennials’ changing expectations for the workplace, the business impacts of turnover at dealerships, and how those trends intersect.

    Download the whitepaper

  • This whitepaper looks at how to turn the wait times consumers are spending in dealerships into more rewarding, engaged and "satisfied" time.

    Download the whitepaper

  • Is Your Phone Process Making You Money or Costing You Deals? How Phone Training Can Equal Big Improvements in Sales and Service

    Download the whitepaper

  • Delivering a Rewarding Customer Experience... One Click, Swipe – and Wave of your Smartphone – at a Time

    Download the whitepaper

  • What's the Big Deal About Big Data? How Using Big Data Smartly Can Increase Profit per Customer

    Download the whitepaper

  • In the New "Golden Age" for Automotive... Where Are the New Frontiers for Dealership Profits?

    Download the whitepaper

  • Inviting Data Hackers to Lunch Without Knowing it... And Getting Stuck with the Tab

    Download the whitepaper

  • The Key to Customer Loyalty: First, Break all the Rules. And Here's How.

    Download the whitepaper

  • The Great Tablet Leap: Today's Consumers Demand More Efficiency, So Why Not Give It To Them?

    Download the whitepaper

  • Automotive Retailing in the New Normal

    Download the whitepaper

  • What Disney Can Teach Dealerships About the Customer Experience: Customer Relationship Management for Dealerships Is No Mickey Mouse Application

    Download the whitepaper

  • Delivering the Vehicle... And an Improved Customer Experience

    Download the whitepaper

  • The World's Already Different: How Changing Consumer Expectations Will Transform Automotive Retailing

    Download the whitepaper

  • Recognizing and Reducing Risk: Compliance in F&I is an Absolute Necessity

    Download the whitepaper

Download the whitepaper

Past Performance is No Guarantee of Future Results

Download the whitepaper

Seeing the Future of Data Security and Protecting Customer Information

Download the whitepaper

Automotive Retailing in the “New” New Normal. The ground is shifting. Again.

Download the whitepaper

See the latest trends in automotive accessory sales and what consumers are looking to purchase.

Download the whitepaper

See the latest trends in automotive accessory sales and what consumers are looking to purchase.

Download the whitepaper

The new, old frontier at the intersection of technology and the consumer experience

Download the whitepaper

As Time (Still) Goes by Slowly for Consumers in a Dealership.

Download the whitepaper

Are You Maximizing Your Used Vehicle Department? How to Impact Your Bottom Line with an Effective and Profitable Pre-Owned Operation.

Download the whitepaper

How the Right Mix of People, Process, and Technology Can Help Dealers Attract and Retain Millennial Employees

Download the whitepaper

What a Classic Movie and Famous Song Can Teach Dealers about the Customer Experience

Download the whitepaper

Is Your Phone Process Making You Money or Costing You Deals? How Phone Training Can Equal Big Improvements in Sales and Service

Download the whitepaper

Delivering a Rewarding Customer Experience... One Click, Swipe – and Wave of your Smartphone – at a Time

Download the whitepaper

What's the Big Deal About Big Data? How Using Big Data Smartly Can Increase Profit per Customer

Download the whitepaper

In the New "Golden Age" for Automotive... Where Are the New Frontiers for Dealership Profits?

Download the whitepaper

Inviting Data Hackers to Lunch Without Knowing it... And Getting Stuck with the Tab

Download the whitepaper

The Key to Customer Loyalty: First, Break all the Rules. And Here's How.

Download the whitepaper

The Great Tablet Leap: Today's Consumers Demand More Efficiency, So Why Not Give It To Them?

Download the whitepaper

Automotive Retailing in the New Normal

Download the whitepaper

What Disney Can Teach Dealerships About the Customer Experience: Customer Relationship Management for Dealerships Is No Mickey Mouse Application

Download the whitepaper

Delivering the Vehicle... And an Improved Customer Experience

Download the whitepaper

The World's Already Different: How Changing Consumer Expectations Will Transform Automotive Retailing

Download the whitepaper

Recognizing and Reducing Risk: Compliance in F&I is an Absolute Necessity