SSK Installation Team Goes Above and Beyond
"I did not want the day to end without expressing to all of you what a fantastic job that Erika and her teammate Ozzie did in the installation, training, and implementation of Service Sales Kit. Their training methods fit perfectly with our learning style. They were super patient and told us what they were going to show us, showed us, and then assisted us as we actually performed the tasks in real world situations. As the week proceeded, they just became part of our family.
Of all our interactions with Reynolds and Reynolds, this has been the very best experience to date. Stefani and Al recognized that we had a need for SSK and from that first meeting up to and including today when Erika and Ozzie bid us farewell, this has been a great experience.
Please accept our deepest gratitude for a job not just well done…but exceeding our wildest expectations!"
John Ray, General Manager
Lively Cadillac GMC