Reynolds and Reynolds
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Thomas Schwartz
Phone: 1.937.485.8109
News Release

Reynolds Offers Free Webinar to Help Dealers Improve Customer Marketing Campaign Results

Complimentary Webinar Series from Reynolds Consulting Services Helps Dealers Improve Contact Management Utilization and Business Results

DAYTON, Ohio - June 05, 2012 - The Reynolds and Reynolds Company today announced the next in a series of complimentary webinars from Reynolds Consulting Services for dealerships using the Contact Management tool. The focus of the "High Definition Client Collection" webinar is to help dealers more effectively use the Client Collections feature in Contact Management to reach the right consumers with the right message at the right time. During the webinar, dealers will learn best practices on how to improve the clarity of their marketing campaigns, deliver more effective offers with consumers, and gain a clearer picture of the results of their marketing efforts.

The "High Definition Client Collection" webinar is scheduled for Tuesday, June 12, 2012, at 10 a.m., 1 p.m., and 3 p.m. Eastern. Register:

The "High Definition Client Collection" webinar is the third webinar in the 2012 series of complimentary Contact Management webinars for Reynolds customers. These webinars are designed to help current customers improve utilization of the tool and make measurable and immediate process improvements. The webinar content is relevant for a variety of roles in the dealership, including General Managers, General Sales Managers, New and Used Sales Managers, Business Development Center (BDC) Managers, Internet Managers, and Contact Management System Administrators.

Reynolds Contact Management Webinars from Reynolds Consulting Services are facilitated by John Carpenter, a Pittsburgh-based consultant who has been certified to implement and consult on the Contact Management tool.

Contact Management, which integrates with the Reynolds ERA® and POWER dealership management systems, is a comprehensive customer relationship management tool for automotive dealerships that enables dealers to more effectively reach, attract, and retain sales and service customers.

About Reynolds Consulting Services
Reynolds Consulting Services is one of the most comprehensive and thorough automotive consulting practices. Reynolds Consultants each have prior retail management experience, with an average of more than 28 years of combined retail and Reynolds experience. Reynolds Consultants offer dealers a fresh perspective on common dealership challenges and help dealers improve business processes, implement best practices, and achieve their desired results in all areas of the dealership. (

About Reynolds
Reynolds and Reynolds is the automotive industry's largest and most trusted provider of automobile dealership software, services, and forms to help dealerships improve business results. The company is headquartered in Dayton, Ohio, with major operations in Houston and College Station, Texas, and Celina, Ohio. (


Reynolds Media Contact:
Thomas Schwartz
937.485.8109 (office)
937.269.9569 (mobile)

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