Reynolds and Reynolds Announces Xtime as Approved Vendor
Xtime Joins Companies Certified to Access DMS Data Safely
and Securely
DAYTON, OHIO – February 2, 2007 – The Reynolds
and Reynolds Company, a leading provider of software and services
to automotive retailers, announced an agreement with Xtime
that enables Xtime's flagship software product, ServiceCRM™,
to access data in the Reynolds ERA® dealership management
system through a secure interface.
Xtime's ServiceCRM software combines consumer web scheduling,
service BDC automation, advanced shop control and sophisticated
service marketing into one complete and unified solution for
automotive service departments. By combining all these features
into one, easy-to-use, affordable system, Xtime gives automotive
dealerships the ability to schedule and manage more service
appointments per working day, driving profitability through
increased customer-paid service.
The continuous, two-way flow of information between ServiceCRM
and ERA is expected to create a single, integrated, multifunctional
service management tool that strengthens the dealer’s
sales processes and profitability as well as eliminates points
of double data-entry for users at both ends.
Certification by Reynolds through the Reynolds Certified
Interface program is more than a simple acknowledgement that
two platforms exchange data. It is a seal of approval that
ensures critical information interchanged between ServiceCRM
and the ERA system can be exchanged without compromising the
data or the performance of the dealership management system.
“We're excited about the benefits this relationship
can bring to the many Reynolds customers,” said Neal
East, CEO of Xtime. “We also appreciate the safe and
secure environment in which we can handle the data exchange
with the dealership management systems. It assures that our
work with the dealer will be smooth and seamless.”
Bob Schaefer, director of Data Services for Reynolds and Reynolds,
added: “By working collaboratively with vendors who
have joined the Reynolds Certified Interface program, our
dealership customers can be assured that their data is safe
and access to the data is secure and monitored.”
The Reynolds Certified Interface program allows non-Reynolds
software application providers access to a dealer’s
DMS data using standard data interfaces. A Certified Interface
helps ensure dealer information security, integrity, privacy,
and confidentiality. Reynolds works with all Certified Interface
vendors to ensure functionality and vendor interface support
is provided by Reynolds award-winning Technical Assistance
Center.
About Xtime
Xtime is the leading provider of CRM solutions for automotive
service operations. With over 700 dealerships and over 1,000,000
appointments booked, Xtime's ServiceCRM is designed for maximum
performance and value. By merging and automating consumer
direct bookings with full service BDC capabilities and sophisticated
shop management, dealerships realize significant increases
in customer satisfaction while maximizing service drive throughput
and profitability. Privately held, Xtime's investors include
Draper Fisher Jurvetson, RPM Ventures, and Innovacom, the
venture capital arm of France Telecom. Xtime is based in San
Mateo, Calif. and can be reached at 650-653-4000, or www.xtime.com.
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