Part-time Remote Call Analyst (Home-based)
College Station, TX
**This is a work from home position.
As a Call Services Remote Representative, you will be responsible for listening to recorded phone conversations between clients and their customers and evaluate these calls based on pre-set criteria for call handling and to identify missed sales opportunities.
Successful applicants will receive training over the internet via web classes.
- Bilingual Applicants are preferred
- Ability to work with computers; no specific prior experience is necessary
- A dedicated work area at their home with no distractions
- Reliable personal computer (minimum specs to be decided)
- Broadband internet connection; cable, DSL and T1 connections are preferred
- Applicants can have either Windows XP or Vista, but must have Internet Explorer 6 or Internet Explorer 7
- Must have a PC (no MACs)
- Successful applicants will have good written communication skills.