Reynolds and Reynolds
Houston Career Opportunity - Customer and Product Support

Software Education Representative
Houston, TX

Position Description:
As a Software Education Representative, you will teach the benefits of Reynolds and Reynolds software to our customers and associates in a classroom setting and over the Internet. You will learn WebEx Training Center to conduct classes on-line, complete with live audio and video, application sharing, and hands-on lab computers for “students.” Some domestic and international travel to customer sites may be required. 30-40% of your time will be spent writing course materials including course guides and Computer Assisted Instruction (CAI) courses. Course guides are 100 to 300 pages long and are used for instructor-led classes. CAI’s are written on Reynolds and Reynolds software to provide self-paced training to our customers at their own dealerships. You will also write quizzes and evaluations to determine if students have learned the course materials after their training.

Training will take you from student, to observer, to team teacher, to instructor in three to four months. You will also attend software education classes and complete a detailed checklist of training tasks, including visits to customer dealerships. You will learn very specific Instructional Design techniques to write course materials, test questions, exercises, and evaluations.

  • Bachelor’s degree required
  • Strong public presence and love of learning
  • Good sense of humor and ability to inspire others
  • Okay with teaching via the Web or in person up to 6 hours/day
  • Bilingual in Spanish preferred but not required
To apply for this position, CLICK HERE to e-mail your resume (Microsoft Word or plain text) and salary requirements.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.