Reynolds and Reynolds
 
 
Houston Career Opportunity - Customer and Product Support

Software Education Representative
Houston, TX

Position Description:
As a Software Education Representative, you will teach the benefits of Reynolds and Reynolds software to our customers and associates in a classroom setting and over the Internet. You will learn WebEx Training Center to conduct classes on-line, complete with live audio and video, application sharing, and hands-on lab computers for “students.” Some domestic and international travel to customer sites may be required.

30-40% of your time will be spent writing course materials including course guides and Computer Assisted Instruction (CAI) courses. Course guides are 100 to 300 pages long and are used for instructor-led classes. CAI’s are written on Reynolds and Reynolds software to provide self-paced training to our customers at their own dealerships. You will also write quizzes and evaluations to determine if students have learned the course materials after their training.

Training:
Training will take you from student, to observer, to team teacher, to instructor in three to four months. You will also attend software education classes and complete a detailed checklist of training tasks, including visits to customer dealerships. You will learn very specific Instructional Design techniques to write course materials, test questions, exercises, and evaluations.

Requirements:
  • Bachelor’s degree required
  • Strong public presence and love of learning
  • Enjoys teaching, genuinely interested in a career in teaching
  • Good sense of humor and ability to inspire others
  • Okay with teaching via the Web or in person up to 6 hours/day
  • Clear driving record with no more than three moving violations
To apply for this position, CLICK HERE to e-mail your resume (Microsoft Word or plain text) and salary requirements.